Shipping Policy

All orders are processed and shipped from Canada nationwide.

To make purchases on our website, follow these steps:

  1. Select the product(s) you want and add them to your "shopping cart."
  2. Log in to the site with your username and password. If you are not registered and would like to do so, use the "My Account" option at the top. You can also make purchases as a guest, without needing to register.
  3. Once you have reviewed the products in your cart, continue with the billing and shipping information steps. Make sure you enter the billing information correctly if you require an invoice, otherwise a standard purchase receipt will be issued.
  4. Select the desired payment method.
  5. Read and confirm that you accept our Terms and Conditions before making the purchase.
  6. Upon completing your purchase, you will receive a confirmation screen with:
  • The description of your order.
  • The selected payment method.
  • The total of the purchase.

      7.You will then receive an email confirming the approved purchase. 

Shipping time: Your order will be processed and shipped within a maximum of 72 hours after confirmation of purchase.

Tracking: After billing, you will be sent a tracking number to monitor your order online.

SHIPPING COST:

  • Shipments within the metropolitan area: They have a fixed cost of CAD $10.00.
  • Shipments to other provinces of Canada: They will be sent with a variable cost according to the quantity, size and weight of the products, through courier companies with the option of payment at destination.


PAYMENT METHODS
The products can be paid for using the following methods:

  1. Visa, Mastercard, Discover or American Express credit cards, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Shop Pay.
  2. Debit cards issued in Canada.
  3. Direct bank transfer.

Note: Payment methods are managed by external providers. Safe Care Canada is not responsible for the operation of these payment services or any interruptions or errors in the payment platform.

SHIPPING OF PRODUCTS

You can choose from the delivery options offered on our site:

  • Home Delivery: We process your order and ship it to the address indicated.
  • In-Store Pickup: To pick up at our store, select this option and be sure to include a note in "Order Notes." Orders will be available for pickup within 2 business days after purchase. To pick up, you will need to present your order number and identification.

If the order is not picked up within 30 days, the transaction will be cancelled and the amount paid will be refunded.